To make an appointment, please call 910.805.1111.
Please note that we do have a cancellation policy and that by making an appointment with our office you are agreeing to abide by this policy:
If you need to reschedule or cancel an appointment, we require a minimum of 24-hours notice. If you need to cancel your appointment please call the office at: (910) 805-1111. If we don’t answer please leave your information on our answering service.
Please keep in mind that “no-shows” or last minute cancellations leave our provider with empty appointment times as well as other clients that can not get in but could have made it.
Because of this, clients that do not honor their appointments will be charged a cancellation fee as follows:
- More than 24 hours notice: Service will be cancelled at no charge
- Less than 24 hours notice: 50% of the service price will be charged
- Failure to show without notice or same day cancellations: 100% of the service price will be charged or one of your series of treatments will be considered completed
~ Sorry but email appointment cancellations are not accepted ~
Please understand that arriving late may limit the time available for your treatment, thus lessening its effectiveness and your treatment.
Your timely arrival is appreciated.
We understand that emergencies happen, and we will try to take into consideration unusual or special circumstances, on a case-by-case basis.
Enjoying Our Facilities
Lumina Wellness is not responsible for any lost, stolen, or misplaced personal articles. We highly suggest leaving any jewelry and valuables at home. To maintain our soothing and peaceful environment, and for the comfort of our clients, please silence, and minimize the use of, your cell phones and beepers while in our premises.
Lumina Wellness is a NON-SMOKING facility.
Lumina Wellness accepts VISA, MasterCard, American Express, cash, and personal checks.
Lumina Wellness values each client and their privacy. We respect your privacy and are committed to maintaining and using your information responsibly based on HIPPA guidelines. Lumina Wellness never shares information with any third party companies.