Health Blog Category:

Can I still receive treatments even if I don’t have insurance?

For patients who do not have insurance, we offer a discounted fee, due at the time of service.

How can I tell if you take my insurance?

In most cases, insurance will cover a good portion, if not all, of your treatment costs. We understand navigating insurance can be confusing, so Lumina Wellness Physical Therapy will be happy to assist in contacting your insurance company and determining your coverage based on your policy.

For more information, visit our insurance plan page, and please do not hesitate to contact our Wilmington, NC physical therapy office.

What should I do to prepare for my first appointment?

Please have your prescription and insurance card available when you call. This will allow us to verify your insurance benefits and provide you with an estimate of coverage.

To bring on your first visit:

• Print out the patient forms, fill them out, and bring them with you. If you are unable to do this, please allow for extra time to fill these out upon your arrival.
• Please wear comfortable clothing that allows easy access to your problem areas.

Can I continue with physical therapy even when my treatment plan ends?

Yes, once you have completed your therapy sessions, our therapist will review your at-home continuing therapy program.

We can also make arrangements to meet you at your gym to work with you on determining what equipment may be beneficial, and what exercises would be helpful in your continued recovery.

How do payments work?

Your insurance benefits will be determined before your second visit, and you will be informed of what, if any, payment is necessary on that date.

We accept cash, check, debit card, and credit card. We are happy to discuss payment plan options as well. It is our policy that payment is made at the time of service.